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Tell us what's happening and one of our team will pick it up.
You'll get a reference number straight away, and you can follow your ticket from start to finish — we'll update you as things happen.
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What happens next?
- You get a reference number by email straight away.
- Follow it any time under My Tickets — you'll see the status change as we work on it.
- We email you at each stage, and again when the fix goes live.